Frequently Asked Questions
Pre-donation Questions
Yes! You may designate someone as the point of contact (POC) to be present on your behalf at the time of the pickup of your donated truck. Please provide us with the name of your POC and prepare the person meeting the tow driver by explaining that they’ll need to hand over the signed title and keys. If you are not able to appoint anyone, please let us know and we will try our best to help. Please also remember to remove all personal belongings from the vehicle.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
Once you have provided us with all necessary information via the online truck donation form or over the phone with one of our Vehicle Donor Support Representatives, we will arrange to have a licensed tow company pick up your vehicle at a time convenient for you. The vehicle will be picked up and taken to one of our many sale locations where it will be sold—all at no cost to you.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
No, we can accept your truck donation even if it failed a smog test. We will take care of smog and inspections.
At pickup, you will be given a receipt that releases you from future liability for your donated vehicle.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
It is possible to donate without the title. Please call one of our friendly truck donation specialists toll-free at (866) 202-0870 and they will help you with your title questions.
We take donations nationwide and we will come to your home or office at a time convenient to you. Pickup is always Free and there are no costs to you at all.
If you have questions about your state, or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
No, there is absolutely no cost to you for the truck pickup, towing, or donation processing and we also take care of all DMV paperwork.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
We can accept the truck if you have a copy of the death certificate and documentation that you are the official inheritor of the deceased’s vehicle.
Unfortunately, we cannot accept abandoned trucks.
Contact your local police to list the truck as abandoned or find out if a local junkyard can pick it up.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
Some of the benefits of donating to a Veterans charity:
- You get a fast & easy pickup of your truck by donation professionals
- Help or give back to people who sacrificed so much for our nation
- Turn that unwanted truck into an IRS tax deduction
- Free up space in your garage or drive-way.
- Our fast and easy Pickup and Towing means we work around your schedule.
- No need to pay hefty truck repair bills
- Avoid the costs associated with selling your truck
- No need to pay for advertising to try and sell your truck
- Avoid privacy and security risk of having buyers come to your home
- No more costs of truck registration and insurance
If you need assistance, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
Yes! You can donate almost any truck that doesn’t run to our charity.
If you have a truck that hasn’t been in running condition for a while, fill out our online form or give us a call at (866) 202-0870 and a truck donation specialist will help you.
With some vehicles, where the cost to pick up the vehicle exceeds the value, we may have to decline the donation.
We have made the truck donation process easy, fast and safe for vehicle donors.
[1] Contact us
Fill out the easy online truck donation form
or
Talk to a truck donation specialist at Veterans Auto Donation, call (866) 202-0870 for help.
[2] Fast, free pickup for your vehicle
One of our truck processing specialist will arrange to have your truck picked at your convenience, at your location by a professionally licensed, bonded and insured towing partner.
truck pickup is always free and you will incur no costs for making your donation
If you need to change the pickup time, or have issues with the pickup, please call (866) 202-0870
At pickup, our towing specialist will issue a receipt at the time of pickup which is a release of liability and confirmation that your truck has been picked up. The receipt will indicate your name as well as the year, make, model and condition of the truck you are donating.
This is your tax receipt if the sale value of your truck does not exceed $500.
[3] Save money on your taxes
Processing your picked up truck usually takes around 4 to 6 weeks, but in some cases may take longer due to particular state title requirements or title laws.
Once your donation has sold, you will be notified by email of the value of your donation. (If you do not have email, you will be notified by mail)
If your truck sells for more than $500 your receipt will be for the sale amount. Otherwise, you can claim the fair market value of your vehicle up to $500.
You will be given a secure login account and you will be able to download all the documents you need to take a donation tax deduction.
[4] You helped veterans
Your tax deductible donation will go a long way in continuing to support Veterans Auto Donation to help our active duty military, veterans, first responders and their families treat the rising ailments of PTSD, TBI, suicide, homelessness, depression, etc. that comes from combat and deployments.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
We accept all vehicle donations, and in most cases, we also accept boats, motorcycles, RVs, campers, and more.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
Examples of vehicle types we accept are:
CARS: Classic Car, Sports Car, Luxury Car, Speciality Car, Antique Car, Auto, Automobile, Vehicle, SUV.
BOATS: Yacht, Dinghy, Vessel, Rowboat, Trawler, Sailboat, Houseboat, Motorboat, Speedboat, Camper Boat, Fishing Boat, Pontoon Boat, Boston Whaler, Bowrider Boat, Catamaran, Cuddy Cabin Boat, Chris-Craft Boats, Center Console Boat, Jetski, Jet Ski, Waverunner, Personal Watercraft.
RVs: Recreational Vehicle, Diesel RV, Class A RV, Class B RV, Class C RV, 4×4 Class B RV, 4×4 Class C RV, Diesel Class A RV, Diesel Class B RV, Diesel Class C RV.
5th WHEEL: 5th Wheel Camper, 5th Wheel RV, 5th Wheel Trailer, 5th Wheel Travel Trailer, 5th Wheel Toy Hauler, 5th Wheel Truck.
CAMPERS: Camper Van, Camper Car, Camper Bus, Camper Truck, Camper Truck, Pop-up Camper, Teardrop Camper.
TRAILERS: Boat Trailer, Horse Trailer, Coach Trailer, Travel Trailer, Sport Utility Trailer, Toy Hauler.
MOTORHOMES: Motor Home, Diesel Motorhome, Class A Motorhome, Class B Motorhome, Class C Motorhome, 4×4 Class B Motorhome, 4×4 Class C Motorhome, Diesel Class A Motorhome, Diesel Class B Motorhome, Diesel Class C Motorhome.
VANS: Minivan, Step Van, Cargo Van, Church Van, Student Van, Carpool Van, Passenger Van, Commercial Van, Camper Minivan, Refrigerated Van.
COMMERCIAL VEHICLES:
BUSSES: School Bus, Shuttle Bus.
TRUCKS: 4×4 Truck, Diesel Truck.
MOTORCYCLES: Motorbike, Dirt Bike, Motor Bike, Motor Cycle, Moped, Scooter.
TRACTORS: Tractor Trailer.
ATV, Golf Cart, Snowmobile.
EQUIPMENT: Farm Equipment, Heavy Equipment.
Pickup Questions
Vehicle donations considered accessible for safe towing are typically parked in the front driveway, in front of the home or apartment building, or on the street and without any other vehicles or other items blocking the intended donation. The tow operators typically cannot access areas that do not have a direct path to the vehicle backyards and back alleyways, nor underground structures. Usually, all four tires should be inflated as well. We strive to consider every vehicle donation, so if you’re not sure whether your vehicle is accessible for safe towing, please let us know and we will do our best to support you.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
No. For states that require a smog certificate or safety inspection, you may still donate your vehicle without a smog certificate or safety inspection.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
Only cancel your vehicle’s insurance AFTER you have notified the state that you’ve donated your vehicle.
If your state requires notification, please be aware that you should never cancel your insurance prior to reporting to the state you are no longer in possession of the vehicle.
This is a general rule for States/Motor Vehicle Departments that require notification be submitted or license plates returned.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
If state notification is required, it is up to the donor or owner of the donated vehicle to complete this process. Please do not rely on the pickup driver or vendor to report to the State/Motor Vehicle Department that you are no longer in possession of the vehicle.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
Processing your vehicle usually takes around 4 to 6 weeks but in some cases may take longer due to particular state title requirements or title laws.
Once your donation has sold you will be notified by email of the value of your donation. (If you do not have email, you will be notified by mail)
You will be given a secure login account and you will be able to download all the documents you need to take a tax-deductible donation.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
At pickup, all we need is the title and keys. A certified towing professional will give you a temporary truck donation receipt, which is a release of liability and confirmation that your vehicle has been donated & picked up.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
Veterans Auto Donation has a network of professionally licensed, bonded, and insured towing partners throughout the U.S. that will pick up your truck donation. You will be contacted to arrange a time of pickup that is convenient for you. Pickup is always free.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
We can usually arrange to have your truck picked up as quickly as possible.
A local towing company will be in touch to schedule a pickup within 24 hours after you contact us.
Pickup is usually scheduled for a day or two later, but if you need your truck picked up sooner, we’ll do our best to help.
Just call our helpful truck donation specialists for fast assistance at (866) 202-0870
No! Just remove all personal belongings from the truck and leave the keys and title in the glove compartment.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
Once you have contacted us, one of our representatives will arrange to have your truck towed away at your convenience by our professionally licensed, bonded, and insured drivers.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
We have made the truck donation process easy, fast and safe for vehicle donors.
[1] Contact us
Fill out the easy online truck donation form
or
Talk to a truck donation specialist at Veterans Auto Donation, call (866) 202-0870 for help.
[2] Fast, free pickup for your vehicle
One of our truck processing specialist will arrange to have your truck picked at your convenience, at your location by a professionally licensed, bonded and insured towing partner.
truck pickup is always free and you will incur no costs for making your donation
If you need to change the pickup time, or have issues with the pickup, please call (866) 202-0870
At pickup, our towing specialist will issue a receipt at the time of pickup which is a release of liability and confirmation that your truck has been picked up. The receipt will indicate your name as well as the year, make, model and condition of the truck you are donating.
This is your tax receipt if the sale value of your truck does not exceed $500.
[3] Save money on your taxes
Processing your picked up truck usually takes around 4 to 6 weeks, but in some cases may take longer due to particular state title requirements or title laws.
Once your donation has sold, you will be notified by email of the value of your donation. (If you do not have email, you will be notified by mail)
If your truck sells for more than $500 your receipt will be for the sale amount. Otherwise, you can claim the fair market value of your vehicle up to $500.
You will be given a secure login account and you will be able to download all the documents you need to take a donation tax deduction.
[4] You helped veterans
Your tax deductible donation will go a long way in continuing to support Veterans Auto Donation to help our active duty military, veterans, first responders and their families treat the rising ailments of PTSD, TBI, suicide, homelessness, depression, etc. that comes from combat and deployments.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
Tax Questions
Yes! As long as you submit your donation form by December 31st for a vehicle with a clear title, you can still count it as a charitable contribution for the same tax year. *For a donation to qualify for a contribution, the vehicle must be picked up and sold in a timely fashion, with all paperwork submitted and completed.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
Your tax deductible donation will go a long way in continuing to support the Veterans Auto Donation Program help our Active Duty Military, Veterans, First Responders and their families treat the rising number of men and women with PTSD, TBI, suicide, homelessness, depression, etc. that comes from combat and deployments.
CHARTITABLE ALLIES Inc.
Tax ID: 35-1615544
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
Yes, at pickup our towing specialist will issue a receipt which is a release of liability and confirmation that your truck has been picked up. It allows you to take the minimum tax deduction, up to $500 without further paperwork.
In addition, within 30 days of your vehicle sale, you will receive a tax receipt for the full sales value of your donation.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
Yes, vehicle donations are tax deductible. We are a 501(c)(19) organization and have been approved by the IRS to receive donated items and issue tax-deductible donation receipts. Please check with your tax advisor to determine how you may benefit.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
Per IRS Publication 561:
‣ If the donated vehicle is sold for less than $500, you can claim the fair market value up to $500.
‣ If it sells for more than $500, you can claim the amount for which the vehicle is sold.
We make it easy to get the maximum tax deduction for your truck donation! Just fill out the quick online form, or call (866) 202-0870 and we will take care of the rest.
Please consult with your tax professional to determine how much you may claim for donating your vehicle.
Your truck donations to an IRS approved 501(c)(3) charity is tax deductible as follows:
For a truck sold for under $500, you can claim the fair market value up to $500.00 without any additional paperwork.
The preliminary tax receipt will be mailed after the vehicle has been confirmed picked up.
If the gross proceeds for the sale of your donated truck exceeds $500.00, your deduction will be limited to the actual sale price.
We will provide you with a receipt stating the final sales price of your vehicle within 30 days of its sale.
We do all we can to maximize the selling price of your car, this way you can get a larger tax write off and more funds go back to our veterans.
Always check with your tax advisor or accountant to determine the amount of your benefit.
Here is a link to IRS Publication 526
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
Title Questions
If the word “and/or” is not listed between the names of the parties/owners, then all parties will need to sign the title.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
We will handle all the transfer documents in compliance with your local state Department of Vehicle Services guidelines.
When your truck is picked up by our certified towing professional, you will be given a receipt that releases you from future liability for your donated truck.
If you have questions on how to donate, please call our Truck Donation specialists for fast assistance at (866) 202-0870
It is possible to donate without the title. Please call one of our friendly truck donation specialists toll-free at (866) 202-0870 and they will help you with your title questions.
Most states require that you have a clear title to the truck; some states also require a notarized signature to complete a donation.
If your state requires a notary to sign the document, do not sign the title until you are in the presence of the notary.
If you cannot locate or have lost the Certificate of Title, we can help you obtain the proper documentation.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
Covid-19 Questions
Fortunately, there should be no risks with donating your truck during this period. Our tow driver can pickup your truck while maintaining social distancing. You don’t need to be present during pickup & will leave the receipt at your door which is a release of liability and confirmation that your truck has been picked up. We’ll email your tax receipt to you once your truck sells. We are happy to mail a hard copy upon request.
If you have questions or to donate, please call our helpful truck donation specialists for fast assistance at (866) 202-0870
Definitely! You can still donate at this time. We’re keeping close contact with authorities to ensure our donors continue receiving the highest level of service possible with minimal delays. Just fill out our online form or give us a call at (866) 202-0870 and a truck donation specialist will help you.
Fortunately, there should be no risks with donating your truck during this period. Our tow driver can pick up your truck while maintaining social distancing. You don’t need to be present during pickup & will leave the receipt at your door which is a release of liability and confirmation that your truck has been picked up. We’ll email your tax receipt to you once your truck sells. We are happy to mail a hard copy upon request.
Call us at (866) 202-0870 or fill out our online donation form and one of our helpful truck donation specialists will answer any questions or concerns you may have about donating during this time. We will make the process fast & easy for you.